Free shipping guidance
Free shipping is provided on the following terms:
1. Amount conditions
2. Shipping country conditions
Shipping fee for any return caused by our fault will be paid by the company. However,
if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.
The shipping fee will be refunded once the returned item has arrived.
We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
-Items that are originally manufactured without tags or labels
-Items with creases that may have been made while shipping
-Items with unsatisfactory/incomplete finish due to mass production